Last updated: April 5, 2026
LIMITED WARRANTY
Carpat provides a warranty against material and workmanship defects for all original
equipment and aftermarket products for a period of one year.
This warranty is expressly limited to the repair or replacement of a defective item at
the manufacturer’s discretion, and said repair or replacement is the sole remedy of
the warranty. This warranty extends from the date of purchase, is offered only to the
original retail purchaser, and is not transferable. This warranty applies only to Carpat
bikes purchased through an authorised retailer or distributor. Carpat is not
responsible for incidental or consequential damages unless prohibited by local laws.
This warranty is void in its entirety by any modification of the frame, fork, or
components.
Claims made outside the country of original purchase may be subject to fees and
additional restrictions. Warranty duration and detail may vary by country. The English
version of the warranty shall prevail.
THIS WARRANTY DOES NOT COVER
- Normal wear and tear
- Improper assembly
- Corrosion
- Improper maintenance
- Installation of components, parts, or accessories not originally intended for or
compatible with the bicycle as sold - Damage or failure due to accident, misuse, abuse, or neglect
- Labour charges for part replacement or changeover
- Non-proprietary products (any other original part or component) covered by
the original manufacturer’s warranty - Cosmetic scratches or non-structural blemishes
WARRANTY CLAIMS
To initiate a warranty claim, contact an authorised retailer or distributor or Carpat
Support directly via carpat.co.uk/support. Proof of purchase is required.
POLICY VERSION HISTORY